London: Shoreditch

Outage at Shoreditch Exchange - Issue resolved

Tue, Feb 13th 2018, 15:14

We're experiencing an issue at Shoreditch exchange.

We have engineers looking into the issue to identify the problem.

Customers in the area will be affected by this issue.

Regards
M24Seven Support

Updated Tue, Feb 13th 2018, 15:40

We have identified the problem which is the switch port on our core device at Bishopsgate exchange serving Shoreditch exchange is having major problems.

An engineer is on the way to Bishopsgate exchange now.

Our estimated time to fix is 17:00.

Regards
M24Seven Support

Updated Tue, Feb 13th 2018, 16:13

Services may have returned but please be aware that they may be intermittent and/or slow.

Our engineer is at Bishopsgate exchange now and is working on the issue.

Regards
M24Seven Support

Updated Wed, Feb 14th 2018, 09:03

Fault was resolved yesterday at around 16:30.

We apologise for the inconvenience caused to customers by this outage.

Regards
M24Seven Support